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Global support for all your coating questions

Find answers to our most common support questions in this list of FAQs.

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Orders and delivery

  • Where I can find my order statements?
    Access your order details  through the MyHempel portal. Simply navigate to your profile, activate the Main Menu, and select 'Orders & Invoices'. From there, you can view all your transactions under the 'Order History' tab and select the specific order you're looking for.

Finance

  • How can I see my old invoices?
    Access your order details  through the MyHempel portal. Simply navigate to your profile, activate the Main Menu, and select 'Orders & Invoices'. From there, you can view all your invoices  under the 'Invoices' tab and download the specific invoice you're looking for.
  • Where can I find my account statements?
    Access your order details  through the MyHempel portal. Simply navigate to your profile, activate the Main Menu, and select 'Orders & Invoices'. From there, you can download your customer statement  under the 'Invoices' tab.
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