Our values

Our values: Hempel at heart

Our values portray the personality of our company culture and commitment to customers. They describe what it means to have Hempel at Heart – and act accordingly.

 

Connecting to customers

What this means for you as our customer

We maximise the relevance of our coating solutions by connecting to customers to gain a deeper understanding of their needs. We use this understanding to focus our resources where they add greatest value, to customise our solutions to local market conditions, and to build strong relationships with the aim of becoming the partner of preference.

What this means for you as an employee

You are expected to understand and take responsibility for your role in the customer value chain with the purpose of delivering the market’s most trusted solutions. This chain is only as strong as its weakest link. You are expected to question our way of working with the aim of creating more value for our customers.

 

Constantly challenging

What this means for you as our customer

We strive to be the best in the coatings business by constantly challenging ourselves to deliver superior solutions in a way that exceeds customer expectations. We do this by pushing the boundaries of performance and protection, and by using our resources in smarter and more efficient ways. We are ever curious, never complacent.

What this means for you as an employee

You are expected to live by J.C. Hempel’s motto: “It is the will to want that creates the skill to do” – proving your willingness and ability to push boundaries and adapt to change. You are expected to find ways to do things even better and more responsibly tomorrow than we do them today, and demonstrate the courage and initiative to make them happen.

 

Socially committed

What this means for you as our customer

We commit to using Hempel’s resources to make a positive impact on society, and to going the extra distance to take care of our own people in the belief that they are our greatest asset. We commit to improving the environmental footprint of our coating solutions with no compromise on performance.

What this means for you as an employee

Hempel commits to taking care of you as a member of the Hempel family in the belief that our people are our greatest asset – and to rewarding your ability regardless of race, religion, gender or academic qualification. In return, you are expected to value diversity, to do what’s right in support of your colleagues, and to proudly endorse the efforts of Hempel to make a bigger difference.

 

Inspiring confidence

What this means for you as our customer

Our business is built on trust. We earn the trust and loyalty of customers by being close at hand with superior technical service, recognising that coating is a process, not just a product. We earn trust by making innovation feel safe, and by delivering absolute consistency wherever it makes sense.

What this means for you as an employee

You are expected to earn the trust of both customers and colleagues through your honesty, integrity and professionalism – and never do anything that could harm the Hempel name. You are expected not to let go easily when an objective is set. You are expected to ensure that Hempel consistently delivers on our promises. In return, Hempel trusts you to do what is right for the company

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